Celebrating women across construction: Lindsay at TRJ Ltd.

At CCTAL, we believe the construction industry is strongest when opportunities are open to everyone. Celebrating women in construction is an important part of that, ensuring that women know these career pathways exist, feel welcome within them, and are supported to develop long-term careers across the sector. Our members share this commitment within their own businesses, creating environments where women can build skills, explore different roles, and grow with confidence.

One example of this can be seen through the experience of Lindsay, a Tenant Liaison Officer at TRJ Ltd.

Lindsay has been with TRJ for around a year, working as the key link between residents, contractors, and housing providers during maintenance, repair, and refurbishment projects. As a Tenant Liaison Officer, her role focuses on communication and coordination, ensuring residents are informed, supported, and comfortable throughout construction work taking place in their homes or communities. Alongside this, she also supports administrative tasks, helping to keep documentation and project information organised and up to date.

Lindsay’s pathway into construction has been shaped by a variety of experiences. Originally from South Africa, she previously worked as a Personal Assistant within construction companies, where she also gained hands-on experience supporting maintenance work. After moving to Swansea, she joined the United Living Group as a Tenant Liaison Officer. When the Swansea office later closed, she joined TRJ and has enjoyed every moment since.

What Lindsay values most about the role is the variety it brings. No two days are the same, and she enjoys the balance between time spent on site and in the office. Being able to see projects first-hand and speak directly with residents and contractors allows her to better understand the work being carried out and the people it affects.

A strong willingness to learn has been central to Lindsay’s career so far. She believes construction is an industry where regulations and processes are constantly evolving, making curiosity and adaptability essential. Lindsay is also a strong advocate for asking questions, getting involved, and learning from colleagues, all of which are important for developing within the sector.

Since moving to Wales, Lindsay has also completed an NVQ in Business Administration and continues to expand her knowledge through further training. TRJ has encouraged her to explore different areas of the business so she can gain a broader understanding of the industry and consider future opportunities within the company. Currently undertaking management courses, Lindsay is also interested in completing the Site Management Safety Training Scheme (SMSTS), a recognised qualification for construction managers covering health, safety, and legal responsibilities.

Lindsay believes it is important for more women to enter the construction industry. In her experience, the sector is evolving and becoming more welcoming to women across a wide range of roles, from trades and site management to operational and office-based positions. She highlights TRJ as a positive example, where facilities have been adapted to support female staff and where ideas from across the workforce are genuinely valued by leadership.

Having experienced construction in both South Africa and the UK, Lindsay notes that the UK industry appears to be further ahead in encouraging women into the sector and recognising that women have an equal place within it.

Stories like Lindsay’s show how construction offers varied and rewarding career paths, with opportunities to develop new skills, explore different roles, and progress over time. Through the support of forward-thinking employers like TRJ, more women are building successful careers in construction and helping shape the future of the industry.